A 20-minute recording of a phone call between a male citizen of Shanghai and a female “leader” of the CDC was circulated on the Internet, in which the citizen complained that his nucleic acid test result on Health Cloud was negative, and then received a phone call from the CDC stating that the test result was positive. The leader showed empathy and understanding in the phone call, acknowledging the mistakes and absurdity of the official epidemic prevention policy, the shifting of responsibilities between different government agencies, and the CDC's falsification of the positive data, etc., and suggesting that elderly people in the family should try not to go to the Square Cabin Hospital, and isolate themselves at home. Finally, the official encouraged the calling public to publicize the recording in an attempt to influence policy. The Shanghai Pudong New District Health Commission responded by attaching great importance to the situation, which is currently under investigation.