The number of positive COVID-19 cases at Donghai Elderly Care Hospital has exceeded one hundred, including elderly residents, medical staff, and caregivers. Some medical staff were transferred for quarantine, leaving patients and elderly residents with insufficient care and support. The temporary caregivers hastily recruited to fill the gap were poorly managed, severely disrupting the normal caregiving order. In recent days, several elderly residents have passed away, though whether their deaths were directly related to COVID-19 has not yet been confirmed.